Frequently Asked Questions

Below are the answers to the most common questions regarding our software and its’ functionalities.

General Questions

What does Carepoint do?

Carepoint is an organization that creates digital healthcare solutions, tailored to increasing efficiency and safety of todays’ healthcare system. We leverage mobile technology to make healthcare professionals’ lives easier, and support them in providing optimal care for their patients.

What are your values?

Commitment, Innovation and Simplicity… but it doesn’t stop there. We value collaboration in a team environment, inclusivity, leadership and prioritize mental health by always making time for fun. We believe a balanced lifestyle is the key to happiness and success. 

When were you founded?

We’re a new startup founded in Q3 of 2019 with the goal producing a safer, more effective healthcare system.

What is your mission statement?

Carepoint Health is driven to become the largest healthcare support resource, enabling professionals to work more efficiently and empower their patients to stay healthy.

For Healthcare Providers

How much does it cost?

We have plans costing less than a cup of coffee per day. Plans will vary based on the functionality you require in your practice, which you can select at anytime. Additionally, all plans have a 30-day free trial so you can experience it before buying.

P.S. All students & recent grads get a free membership! Reach out to our support team for more information.

Can I try out Carepoint before paying?

Yes! All of our plans include a 30-day free trial with no credit card required, so you can experience Carepoint before picking a membership.

Your trial will start once your account is verified and you have access to the software.

What type of healthcare provider can use Carepoint?

Any healthcare provider will benefit from Carepoint. Whether you’re a Pharmacist, Physician, Physiotherapist, Massage Therapist, Chiropractor, or any other professional, we will enhance your practice and help you deliver higher quality care to your patients.

Do students/recent grads get a discount?

Yes! Students that are currently enrolled in a professional healthcare program get a free membership for the duration of their schooling and up to 2 years after! Reach out to our support team for more information.

How long does it take to get setup?

Sign-up takes less than 5 minutes. After that, our team will verify your account within 1-2 business days, then send you an email when you’re setup and ready to go!

Is this platform secure?

Yes, we use standard SSL-encryption to ensure that your information is safe and secure. We abide by all appropriate privacy laws and verify accounts to prevent spam, piracy or fraudulence.

Do I have to commit to a longterm plan?

No. We offer monthly plans and you can cancel at anytime, no strings attached. Additionally, you are able to move between plan-levels as you wish, allowing full control over your account. 

Can’t find your question?

Visit our contact page to get in touch